How to Submit a Support Ticket.

Submitting a support ticket is the fastest way to reach us. As soon as a ticket is logged we are all paged for attention.
 

To submit a ticket:

  1. Log into your client login by clicking on the Client Login button in the upper right of javapipe website.
    login
  2. If you don't remember your login details, please use the Password Reminder link below on the login page.
  3. Click on Open Ticket link on the menu.
    Open ticket
  4. To view existing tickets and their replies, click on Support in the menu and select Tickets.
    Support Tickets
You will also receive an email notification through the email you have on the account. You will always receive a reply. If you do not, please let us know.
  • 196 Users Found This Useful
Was this answer helpful?

Related Articles

How do I update my Credit Card Details?

This article explains how you may add or update your credit card details.   Log into your...

How do I update my contact details?

This article explains how you may add or update your contact details. It is very important that...

You can add other contacts on your account.

This article explains how you can add other contacts to your account. These are individuals that...

How To Cancel A Product, Domain or Entire Account.

This article explains how you can cancel products/packages or domains from your account.   Log...

How do I pay my invoice online?

  This article explains how you can pay your invoice online. Normally the billing is automated...