How do I upgrade or downgrade my JVM memory requirements?

This article explains how you can upgrade or downgrade your JVM heap and perm gen memory requirements from your Tomcat hosting plan.

  1. Log into your client area by clicking on the Client Area link in the menu of the Javapipe website.
    1. If you don't remember your login details, please use the Password Reminder link below on the login page.
  2. Click on Services and select My Services on the top menu.
  3. Click on the View Details button to the right of the package or service you wish to upgrade.
  4. Click on tab Management Actions and select Upgrade/Downgrade Options.
  5. Change the memory allocation via the dropdown aligned to JVM Heap or Perm Gen Size.
  6. Click on the Click to Continue >> button.
  7. A tech will receive notification of your request and will upgrade or downgrade your memory. Once done, you will need to restart your tomcat.

Note: Charges are applied per 64mb of memory. Billing changes are pro-rated..

Please submit ticket to the support desk if you have more questions.

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